No other warranties are implied or expressed other than what is specifically stated here. also have other rights that can vary by state. We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our warranty department. Similar to the Shun Classic 6” chef’s knife, the cutting performance of this knife is top-notch due to the added vanadium. Any product we determine to be defective will be repaired or replaced solely at our discretion. 10/10, 100/100, 1000/1000 etc The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. Fast delivery Australia-wide. Additional information for international customers can be found under "Information for Customers Outside of USA/Canada/Mexico" above. In addition to the provisions of this warranty, you may Comfortable handle 2. Keep a copy of the form for your records. This warranty program covers manufacturer's defects only. Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. Most of the Shun knives have the same hardness level which is why they are so thin and precise. Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. There must be a way to track your package through your carrier. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. Just add your credit card information to the Warranty/Service Form or include a check or money order (payable to Kai USA Ltd.) in the shipping box along with your knife and the completed form. This warranty is void on products that have been modified in any way. Beautiful damascus-clad blades. Your carrier will help you decide on the correct form to use. While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. For all other brands affected by a warranty problem, customers must contact the manufacturer directly. Get it Today! Free Lifetime Sharpening. Due to the complexity and constantly changing nature of these laws and regulations, it is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. The cost is $5 for first knife, $2 for each additional knife. Shun Cutlery from Hale Imports Pty Ltd carries a limited warranty for the lifetime of the original owner, except when stated otherwise. JavaScript seems to be disabled in your browser. You will re required to provide your credit card details for the postage costs. If you’re looking for the best Shun knives you are in the right place. Finally decided to buy some quality kitchen knives. Ship via a carrier with a tracking service. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. Incredible quality all around. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. VG-10/420J steel 3. All boxes sent in with warranty shipments will be recycled. Order online. We know that finding the best of Shun knives to suit your needs is not always easy and that is why we’ve created a series of reviews to help you out. If they deem the damage my fault, they will sharpen and attempt to correct damage, but … From this page, you can learn about our warranties and request warranty evaluation. Shop for Shun Classic Knives at Cutlery and More. No doubt, Shun is one of the best Japanese cutlery makers. Not as visually striking Sora is one of their newer lines featuring a few small tweaks in eleme… Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss, or theft. Awesome knives. Shun Classic Blonde 5 Piece Starter Knife Block Set; Chef’s, Utility, and Paring Knives with Honing Steel and Block; PakkaWood Handles, VG-MAX Blades , Large 4.8 out of 5 stars 17 CDN$ 437.95 CDN$ 437 . We are experts in kitchen knives & cookware. Oriental knives, especially Japanese knives, have an edge grind of 17*. These warranties apply to purchases made through our authorized dealers only. I asked my chef friend what brands to consider for my new set of knives. He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. Also of note is that Shun Premier knives are flat ground, both the overall bevel of the knife body and the final edge as well. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. If it is not reclaimed by then, the knife will be recycled. Let us know whether any of these items have sentimental value. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives You can get all the details on Shun’s website. Place a layer of packing material in the bottom of your shipping box. Shun bevels are around 16 degrees per side vs. the 22-25 degrees per side more common with Wusthofs. Please use a box; envelopes are not recommended. While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. such cases, at our discretion, we will issue a voucher for the original Manufacturer's Suggested Retail Price. Shun will sharpen your knives for free, at any point, as many times as you need. Shun’s wood accessories are made of natural materials that will show wear over time. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. Do not use knives for stabbing or piercing. The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. Order online. Sale on now. In addition, there may be cases when a Shun knife has been evaluated and is eligible for warranty warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty We encourage Canadian/Mexican customers to contact us via email prior to sending any items in for service. I asked my chef friend what brands to consider for my new set of knives. There's Still Time! Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. IMPORTANT: Warranty/service requests that do not include the shipping and processing fee will not be able to be processed and may be returned without service. The shun knives come in 11 lines of kitchen knives all with a Japanese design. Knives are intended to be used for cutting purposes only. For this heavier kitchen work, try the Shun Classic Meat Cleaver (DM0767), or Shun Classic 8” Western Chef’s Knife (DM0766), which are designed to handle more aggressive work in the kitchen, such as breaking down chicken and preparing thick-skinned vegetables like butternut squash or melons. its original material or construction for a period of one year from the date of purchase. Shun Cutlery/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. Shun Premier From KAI Made in Japan. If you wish to have your original knife returned instead of using the voucher, please call our warranty team toll-free:1-800-325-2891. The Bob Kramer Shun knives have a lifetime warranty. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Packing Your Knives: Some of the packages that show up in our Warranty … Free shipping available on orders over $49. The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. We are experts in cutlery, kitchen knives and cookware. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. Shun Warranty Information Shun brand products sold by Kai USA Ltd. are backed by a Limited Warranty against manufacturing defects. Very very sharp. The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. PLEASE SHIP FOR SERVICE. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). Verbatim from the 2010 Shun Catalog: WARRANTY If you have a warranty concern, please DO NOT return your knife to the place of purchase. In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. Tip #3: Fill your box with packing material—such as packing peanuts, bubble wrap, or newspaper. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in its original material or construction for a period of five years from the date of purchase. Mislabeled or mis-declared shipments can cause extended delays through customs. The best Shun knife can be expensive, but it is an investment that will be worth every dollar. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. Please ship your knives for service. Any use of these products other than cutting is considered misuse and abuse and Kai USA Ltd. is not responsible for any injuries or damages caused by misuse and/or abuse. Limited Lifetime Warranty. manufacturing defects. Canadian/Mexican customers: please include a flat fee of $15 for shipping and processing. CAREFULLY WRAP AND PACKAGE KNIVES IN BOX. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Otherwise, hold out for something a little sturdier. We are experts in kitchen knives & cookware. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Whether you are a newbie or a pro chef, Shun knives will be unmatched. Please include a $5 Return Shipping & Processing Fee for the first knife and $2 each for any additional knives when you send your knife in for service. Shop for Shun Hiro SG2 Chef's Knives at Cutlery and More. You don’t need to save the receipt, either—so there’s no problem if your knife was a gift. Please enclose check or money order with your items or provide credit card information in the space provided on the Shun Sharpening Services & Warranty Form. Please enclose check or money order with your items (payable to Kai USA Ltd.) or include credit card information in the space provided on the Sharpening Request Form. Incredible quality all around. Holiday Shipping. You’ll find the top brands as well as many exclusive items for your kitchen. Services in our Tualatin, Oregon headquarters. My husband and I have both christened the blade with our blood ( just a tiny bit). Shun Premier's thinner blades make it lighter and less tiring to use than comparable European-style Chef's knives.Product Details Steel: VG-10 cutting core, Pattern Damascus cladding of SUS410/SUS431 stainless; 16 layers each side; hammered tsuchime finish Handle: Contoured walnut PakkaWood Blade Length: 8 in. It is a combination of letters and numbers. Shun Limited Edition knives are covered under our warranty. It is a globally popular brand because of the quality of its knives. Additionally, orders placed after 1 PM Pacific time on Dec. 22 will not be shipped until Dec. 28. If you cut vegetables for salad or stir-fry, you will simply love using the Shun Premier Nakiri. If you’re looking for the best Shun knives you are in the right place. Recently, I emailed Shun about the warranty and have been advised that I can send both knives in for inspection and if they decide the damage is to no fault of mine they will replace the knives. The model number is found on the back side of the blade, near where the blade meets the handle. Shop for Shun Classic Knives at Cutlery and More. Package the items safely. To make honing to the correct 16° Shun angle easier, the Shun Combination Honing Steel has a built-in 16° angle guide on the handle. WALK-IN WARRANTY TEMPORARILY CLOSED. To ensure that you’re purchasing from an authorized retailer, please check our list of authorized distributors and dealers. This warranty also carries an offer of lifetime free sharpening at their Oregon facility. KAI SHUN FREE SHARPENING & REPAIR FORM . Shun will sharpen your knives in the case when cookies are disabled 's proprietary VG-MAX `` super steel '' take. From each other due to improper use workmanship, construction, or.! 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